In order to make a first impression on the interlocutor, you need a strong handshake, acceptable appearance and eye contact. These are basic principles, and you probably know them. All this is true, but not enough.
If you want to be remembered by the interlocutor after the first short contact, you should think not only about how to look, but also what to say and how to say it. Here are some tips from Annette Grand, who has spent several decades teaching American businessmen how to behave in public.
Go to the individual
Do not hesitate to Supplement the professional approach with details that are not directly related to it. Continue reading
There are people who could earn a million a day, getting a ruble for every word spoken. They are difficult, loud, and uncomfortable. We learn to talk to chatterers and keep quiet in the office.
This article will be useful to anyone who appreciates hearing hygiene in the workplace
Why do people talk
Often a chatterbox is a choleric who needs to share his feelings and thoughts with colleagues. It’s hard to stay calm when you’re overwhelmed from the inside. Therefore, their speeches are emotional and long. Continue reading
Today the boss is courteous, polite and seems to be happy with everything, and tomorrow he shakes the walls with angry tirades. Scientists have explained why the chief’s office may resemble a minefield.
Managers who want to behave ethically towards their subordinates often become hostages of moral licensing-a phenomenon in which a person who has been strictly observing rules and regulations for some time decides that he has been “good” enough and can afford to break these rules. How this mechanism starts and works, researchers from the University of Michigan (USA) explained in an article published in the Journal of Applied Psychology. Continue reading