Today we will talk about how to protect yourself from aggressive sellers, and if you are connected with sales, then how to keep from falling into all sorts of trouble in trying to sell the client at any price what he really does not need.
It doesn’t matter what you buy or sell: a car, a fitness club card, insurance, or a toaster.
Distinguish assertiveness from aggressiveness
There is a difference between conditionally positive assertiveness and definitely negative aggressiveness, and it is worth catching. Continue reading
The first thing a baby learns is to see, move, and manipulate its parents. We absorb the ability to manage people with our mother’s milk. If loudly to shout — will feed you, if sweetly to agunot — kiss. Strategies evolve with age. Manipulation is natural. This is a method of survival among their own kind.
But there are people who have achieved perfection in manipulation. They manipulate how they breathe. For them, this method of communication ceases to be a means, and becomes the only channel of communication. Everyone suffers from this unhealthy behavior. Continue reading
In order to make a first impression on the interlocutor, you need a strong handshake, acceptable appearance and eye contact. These are basic principles, and you probably know them. All this is true, but not enough.
If you want to be remembered by the interlocutor after the first short contact, you should think not only about how to look, but also what to say and how to say it. Here are some tips from Annette Grand, who has spent several decades teaching American businessmen how to behave in public.
Go to the individual
Do not hesitate to Supplement the professional approach with details that are not directly related to it. Continue reading