The first thing a baby learns is to see, move, and manipulate its parents. We absorb the ability to manage people with our mother’s milk. If loudly to shout — will feed you, if sweetly to agunot — kiss. Strategies evolve with age. Manipulation is natural. This is a method of survival among their own kind.
But there are people who have achieved perfection in manipulation. They manipulate how they breathe. For them, this method of communication ceases to be a means, and becomes the only channel of communication. Everyone suffers from this unhealthy behavior. Continue reading
In order to make a first impression on the interlocutor, you need a strong handshake, acceptable appearance and eye contact. These are basic principles, and you probably know them. All this is true, but not enough.
If you want to be remembered by the interlocutor after the first short contact, you should think not only about how to look, but also what to say and how to say it. Here are some tips from Annette Grand, who has spent several decades teaching American businessmen how to behave in public.
Go to the individual
Do not hesitate to Supplement the professional approach with details that are not directly related to it. Continue reading
The negotiations — a delicate thing. Sometimes the sales Manager feels that he did everything right, but the deal still didn’t happen. Does this mean that he was actually wrong? Perhaps not. But it is likely that he, without realizing it, caused rejection in a potential client.
Jeffrey James, author of the Sales Source blog, shared a list of such actions. Everyone who needs to convince someone or sell something from time to time should get acquainted with it. Read it, and if you notice something like this, stop immediately:
1. Speak to the client’s teeth (instead of talking to him). Continue reading